Refund and Returns Policy

At Best Bourbon Depot, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, here’s what you need to know:

1. Returns:

   • Returns are accepted within 30 days of purchase.
   • Items must be unopened, in their original packaging, and in resaleable condition.
   • To initiate a return, please contact our customer service team with your order details.

2. Refunds:

   • Once we receive and inspect your returned item, we will process your refund within 7-10 business days.
   • Refunds will be issued to the original payment method used for the purchase.
   • Shipping costs are non-refundable, except in cases where the return is due to an error on our part.

3. Exchanges:

   • We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

4. Damaged or Incorrect Items:

   • If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement or refund, including any applicable shipping costs.

5. Non-Returnable Items:

   • Certain items, such as personalized products or items marked as final sale, cannot be returned or refunded.

For any questions or concerns regarding our Refund and Returns Policy, please contact our customer support team. We’re here to assist you!